Botsplash2.14 - App Store
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Official App Store Link
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Publisher Description
Every business opportunity starts with a conversation. Botsplash, an omni channel conversation platform delivers innovative, digital messaging software to connect businesses and customers across any digital platform. Customized solutions meet regulatory requirements while making your business stand out, one conversation at a time. Botsplash is a powerful conversation platform that puts your business in the digital messaging channels where your customers are. Connect, Engage and Interact with customers instantly with Realtime or Automated messaging all managed from one platform.
With features such as SSO, customer journey workflow, document management, group chat and consolidated audit trail, Botsplash lets your business agents serve customer better and be where the customers are.
Version History - Added visitor local time and TCPA warnings in compose
- Support visitor local time and TCPA hour warnings 2.14 Sep 17 - Support of team-preferred SMS channels
- Added Unanswered count and label to the Inbox
- Security enhancements and improvements 2.13 Aug 17 - Security bug fixes
- Added multi-factor authentication (MFA)
- UI improvements 2.12 Jul 14 - Added visitor consent management for SMS messaging
- Improved Schedule Send timezone handling
- Fix Group Text not showing option to add external contact
- Miscellaneous bug fixes 2.11 May 26 Enhanced Botsplash Magic link 2.10 May 10 - Fixed keyboard not closing when navigating between screens 2.9 Apr 1 - Redesigned chat screen for improved navigation and easier access to messaging options
- New "Send At" feature with system-suggested times for scheduling messages
- Added label-based categorization for contacts
- Enhanced external contact UI/UX
- Filter inbox by bookmark color for personalized workflow
- Enhanced security
- Bug fixes and improvements 2.8 Mar 30 - Bug fixes and security enhancements 2.7 Feb 13 - Security enhancements and bug fixes 2.6 Feb 2 - Security improvements and bug fixes 2.5 Jan 31 - UI enhancement with Archive selection option
- Miscellaneous bug fix for blank screen and navigation issues
- Bug fix for extended attributes 2.4 12/10/2025 - UI enhancements and miscellaneous bug fixes 2.3.4 10/21/2025 - Send and manage group messages directly from your mobile app.
- View both your and your visitor’s timezone for easier coordination.
- Improved performance, stability, and issue fixes across the app. 2.3.3 10/07/2025 Miscellaneous bug fixes 2.3.2 08/29/2025 - Miscellaneous bug fix
- UI enhancements 2.3.1 06/05/2025 Notes for updating milestones.
Canned message categories added.
Meeting duration now visible. 2.3 05/01/2025 • Introduced hosted numbers channel selection.
• Enhanced meeting features for improved usability.
• Added support for copy/paste functionality.
• Updated warning messages for better clarity.
• Fixed miscellaneous issues for smoother performance. 2.2.7 12/29/2024 Bug fixes 2.2.6 07/31/2024 - CRM fields crash fix
- UI updates for Shared and Inbox unread count
- Miscellaneous Bug fixes 2.2.5 06/18/2024 - Multiple bug fixes 2.2.4 05/19/2024 - Revamped Active Status UI
- Full Team Name Display
- CRM Number Enabled
- Tab Sections for Meetings and Tasks
- Sequence and Miscellaneous Bug Fixes 2.2.3 05/17/2024 - Add canned responses to Notes, Tasks & Meetings
- Allow agents to delete notes they created
- Implement time hint for visitors in chat screen
- Enable sending email transcripts for mobile app
- Fix UI to show failed/delivered status for sent SMS 2.2.2 04/16/2024 - CRM field support for streamlined customer relationship management
- Introduced Announcement tab featuring sections for meetings and tasks
- Miscellaneous bug fixes 2.2.1 03/17/2024 - Enabling Contact Card for enhanced user interaction.
- Introducing Video/Voice call feature for seamless communication.
- Activating CRM visitor and sequence status.
- Availability of SMS sender number.
- Addressing miscellaneous bugs for a smoother user experience. 2.1.8 02/12/2024 - Enable Contact Card
- Video/Voice call Feature
- Enable CRM visitor and sequence status
- SMS sender number availability
- Miscellaneous Bug fixes 2.1.7 02/09/2024
